The Model Contract for Water Supply and Sewerage Services has been approved by the National Regulatory Commission with decision no. 8, dated 04.02.2011 and regulates the relationship between customers (family, private and public) and the operator that provides water supply and wastewater treatment removal services. The contract defines rights and obligations for both parties and is applicable to all customers in the water supply and sewerage sector.

In 2015, there was a need to revise this document and with decision No. 25, dated 07.08.2015 KKRR approved some additions and changes to the Model Contract for water and sewerage services.

To download the Model Contract click here.