{"id":2759,"date":"2022-03-03T22:06:52","date_gmt":"2022-03-03T22:06:52","guid":{"rendered":"https:\/\/erru.al\/?page_id=2759"},"modified":"2026-02-03T09:40:50","modified_gmt":"2026-02-03T09:40:50","slug":"minitorimi-i-performances","status":"publish","type":"page","link":"https:\/\/erru.al\/an\/minitorimi-i-performances\/","title":{"rendered":"Minitorimi i performances"},"content":{"rendered":"
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ERRU monitors the performance of water-sewage operators to ensure they fulfill their responsibilities and to see the progress they make to improve services. We want operators to be accountable for the services they provide, so monitoring their performance plays a very important role in our efforts to increase transparency in the sector.<\/p>

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Nj\u00eb rregullim i mir\u00eb i sektorit ka nevoj\u00eb p\u00ebr informacion t\u00eb besuesh\u00ebm. N\u00ebse duam t\u00eb mbrojm\u00eb konsumator\u00ebt duke promovuar efi\u00e7enc\u00ebn dhe p\u00ebrmir\u00ebsimet n\u00eb dh\u00ebnien e sh\u00ebrbimeve apo n\u00ebse duam t\u00eb mbrojm\u00eb t\u00eb ardhmen afatgjat\u00eb t\u00eb sh\u00ebrbimeve tona uj\u00ebsjell\u00ebs kanalizime duke nxitur investimet e duhura dhe duke ndihmuar shoq\u00ebrit\u00eb q\u00eb t\u00eb arrijn\u00eb q\u00ebndrueshm\u00ebrin\u00eb financiare \u2013 ne duhet ta njohim mir\u00eb sektorin p\u00ebr t\u00eb marr\u00eb vendimet e duhura. Rezultatet e monitorimit t\u00eb performanc\u00ebs dhe analizimi i t\u00eb dh\u00ebnave furnizojn\u00eb para s\u00eb gjithash dy procese rregullatore ky\u00e7e: rregullimin e tarifave dhe raportimin e performanc\u00ebs.<\/p>

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Performance Monitoring for Tariff Adjustment<\/strong><\/p>

Monitoring allows us to make a correct assessment of the performance of each operator and set challenging but realistic objectives that take into account current capacities. Achievements are measured by Key Performance Indicators. We use this standardized set of indicators across the sector, performance targets tailored to each operator, as we seek to drive improvements for both underperforming and high performing operators. Meeting targets is essential for operators seeking rate changes, as they need to demonstrate satisfactory performance before any rate change requests are approved.<\/p>

Performance Reporting<\/strong><\/p>

Each year, the operator's operational, financial and customer service performance is subject to public scrutiny when we publish our Performance Report. In each report, we examine the performance of individual operators and compare with that of other operators, highlighting both the best and worst performing companies in the country. This is also an opportunity for us to reflect on the strategic goals of the sector, current trends and best practice in Albania.<\/p>

Through our Performance Report, the operators themselves can evaluate their performance by comparing it with that of other operators of this service operating in similar environments and thus distinguish their strengths and weaknesses and learn from best practices. efficient or effective operational and management that are used in other countries.<\/p>

Dh\u00ebnia e mund\u00ebsis\u00eb gjith\u00eb aktor\u00ebve t\u00eb interesuar, duke p\u00ebrfshir\u00eb edhe konsumator\u00ebt, q\u00eb t\u00eb shohin progresin e arritur n\u00eb sektorin e uj\u00ebsjell\u00ebs kanalizime dhe t\u00eb vler\u00ebsojn\u00eb performanc\u00ebn e operatorit t\u00eb tyre lokal p\u00ebrb\u00ebn edhe nj\u00eb stimul t\u00eb fuqish\u00ebm p\u00ebr p\u00ebrpjekjet e operator\u00ebve p\u00ebr p\u00ebrsosm\u00ebri n\u00eb ofrimin e sh\u00ebrbimit. Ne besojm\u00eb se drejtuesit e nd\u00ebrmarrjeve do t\u00eb preferonin t\u2019i shihnin shoq\u00ebrit\u00eb e tyre mes m\u00eb t\u00eb mirave dhe sigurisht jo midis m\u00eb t\u00eb dob\u00ebtave, n\u00eb \u00e7do raport pasardh\u00ebs.<\/p>

Performance Monitoring Data<\/strong><\/p>

P\u00ebr t\u00eb vler\u00ebsuar performanc\u00ebn e operator\u00ebve, ne aktualisht shfryt\u00ebzojm\u00eb t\u00eb dh\u00ebnat e siguruara nga vet\u00eb operator\u00ebt. Meqen\u00ebse k\u00ebrkesat tona p\u00ebr t\u00eb dh\u00ebna shkojn\u00eb p\u00ebrtej t\u00eb dh\u00ebnave q\u00eb mblidhen normalisht nga Sektori i Monitorimit dhe Performanc\u00ebs, ne k\u00ebrkojm\u00eb nga operator\u00ebt informacione t\u00eb tjera m\u00eb t\u00eb detajuara, sidomos sa i p\u00ebrket procesit t\u00eb ndryshimit t\u00eb tarifave. N\u00eb baz\u00eb t\u00eb ligjit ERRU ka t\u00eb drejt\u00ebn t\u00eb b\u00ebj\u00eb inspektime n\u00eb terren p\u00ebr verifikimin e sakt\u00ebsis\u00eb s\u00eb t\u00eb dh\u00ebnave t\u00eb ofruara nga operator\u00ebt.<\/p>

Ne jemi t\u00eb vet\u00ebdijsh\u00ebm p\u00ebr faktin se analizat tona t\u00eb t\u00eb dh\u00ebnave sasiore t\u00eb monitorimit t\u00eb performanc\u00ebs mund t\u00eb mos na paraqesin gjithmon\u00eb tablon\u00eb e plot\u00eb. Ne synojm\u00eb q\u00eb t\u2019i vendosim k\u00ebto rezultate n\u00eb kontekstin e jet\u00ebs reale, e cila \u00ebsht\u00eb edhe arsyeja pse ne po mendojm\u00eb t\u00eb marrim parasysh informacione t\u00eb tjera cil\u00ebsore n\u00eb qasjen ton\u00eb monitoruese, si p\u00ebr shembull vler\u00ebsimet e mbledhura n\u00eb\u00a0Seancat D\u00ebgjimore\u00a0<\/a>me publikun dhe p\u00ebrmes ankesave t\u00eb konsumator\u00ebve.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

ERRU monitoron performanc\u00ebn e operator\u00ebve uj\u00ebsjell\u00ebs-kanalizime p\u00ebr t\u00eb garantuar p\u00ebrmbushjen e p\u00ebrgjegj\u00ebsive t\u00eb tyre dhe p\u00ebr t\u00eb par\u00eb progresin q\u00eb ata b\u00ebjn\u00eb p\u00ebr t\u00eb p\u00ebrmir\u00ebsuar sh\u00ebrbimet. Ne duam q\u00eb operator\u00ebt t\u00eb jen\u00eb t\u00eb p\u00ebrgjegjsh\u00ebm p\u00ebr sh\u00ebrbimet q\u00eb ata ofrojn\u00eb, k\u00ebshtu q\u00eb monitorimi i performanc\u00ebs s\u00eb tyre p\u00ebrb\u00ebn nj\u00eb rol shum\u00eb t\u00eb r\u00ebnd\u00ebsish\u00ebm n\u00eb p\u00ebrpjekjet tona […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2759","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/erru.al\/an\/wp-json\/wp\/v2\/pages\/2759","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/erru.al\/an\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/erru.al\/an\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/erru.al\/an\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/erru.al\/an\/wp-json\/wp\/v2\/comments?post=2759"}],"version-history":[{"count":37,"href":"https:\/\/erru.al\/an\/wp-json\/wp\/v2\/pages\/2759\/revisions"}],"predecessor-version":[{"id":7718,"href":"https:\/\/erru.al\/an\/wp-json\/wp\/v2\/pages\/2759\/revisions\/7718"}],"wp:attachment":[{"href":"https:\/\/erru.al\/an\/wp-json\/wp\/v2\/media?parent=2759"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}